Contact information

Contact Information Policy

At FRMD we care about your privacy and aim to give you a secure and straightforward shopping experience. Below you will find information about how we collect and handle your contact information when you interact with our store.

Company name: FRMD Handelsbolag

Company registration number: 969801-0577

Address: Sockenvägen 54A, 132 42 Saltsjö-Boo

E-mail: frmdsweden@gmail.com

1. Collection of contact information
When you make a purchase, create an account or contact us through our website, we may collect the following contact information:

  • Name
  • E-mail address
  • Delivery and billing addresses
  • Telephone number
  • Order history and other information relating to your interactions with our store

2. Use of contact information
We use your contact information to:

  • Process and fulfil your orders
  • Send order confirmations, delivery updates and other related messages
  • Respond to customer service enquiries
  • Send marketing communications (if you choose to receive them)
  • Improve our services and product range

3. Sharing of contact information
We respect your privacy and do not share your contact information with third parties, except in the following cases:

  • With trusted service providers who help us process your orders (for example carriers and payment processors)
  • To comply with legal requirements, enforce our policies, or protect the rights, property or safety of FRMD, our customers or others

4. Data security
We take reasonable measures to protect your contact information from unauthorised access, alteration, disclosure or destruction. However, no method of transmitting data over the internet is 100 % secure, and we cannot guarantee absolute security.

5. Your rights
You have the right to access, update or delete your contact information at any time. You can manage your settings through your account or by contacting us directly.

6. Changes to this policy
We may update this contact information policy from time to time. Any changes will be published on this page, and we encourage you to review it regularly so that you stay informed about how we handle your contact information.

If you have any questions or concerns about this policy, please do not hesitate to contact us at frmdsweden@gmail.com.